Organizational Performance

In a world that’s changing faster than organizations are designed to handle, the old rules of “org change” don’t apply. We’re in the momentum business - building structures to support the highest performers, and those who aspire to perform like them.

Employee Insights:

Leadership Assessment:

Decision Frameworks:

Employee engagement surveys often fall short of what we hope they’ll accomplish. Low response rates, fear of being candid, and lack of action on insights can make them feel ineffective, or even worse, counterproductive. Using both in person and app-based techniques, we deploy proven story gathering systems to build a picture of the rewards, barriers and pain points for employees in organizations. Using AI-based systems, we analyze these stories to identify common patterns and potential solutions for recommendation to executive leaders to build connections to mission and belonging across the organization.

Governance Support:

Today’s evolving landscape requires leaders who are nimble, thoughtful, and action-oriented. It can be challenging in the best times to assess if leaders have the right mix of intrinsics and skills to navigate your organization through uncertainty and growth. Working with executives, we work to determine the behaviors needed to support the organizations strategy and mission, and through assessments and interviews, learn where organizational leaders stand out or need support. We then help executives develop the right next steps for each leader.

Governance is more than team charters and project plans. It’s the written - and unwritten - rules that guide how organizations operate - decision frameworks, prioritization, organizational design, accountability and strategy execution. What leaders see as bottlenecks, stagnation and inertia, are usually symptoms of outdated or flawed internal governance systems. As organizations change, these systems must quickly change with them. We support boards, executive teams and leaders in building updated governance systems that support organizational goals and strategy, without slowing them down.

Fractional Leadership:

Where rapid changes necessitate different or new leadership, our team can provide fractional in-house support to drive performance against strategic outcomes.

As technology and economic activity shifts, so do the decision-making mechanisms that respond to them. We work with executives to design the right frameworks to reach desired outcomes. Then, we help them build their “playbooks” for delegation, accountability, and collaboration to ensure the work is being delivered at the right level, with decision-making balancing speed with information. We provide the guidance and coaching to leaders to communicate new ways-of-working and to negotiate with key employees to embrace and model the systems.

For a conversation on the firm’s capabilities, drop Candace a note.