We’d Love to Hear From You
You may have seen us roaming around the hospital saying hi and asking you to share your experiences at MSH.
We may not have yet had a chance to meet you on this visit, but we’d love to hear from you. Feel free to leave us a message, set up a time to chat with us by phone, or request to meet with us on our next visit (August 7th, 8th, and 9th).
We look forward to hearing from you soon.
Candace, Claire, Ace, Scott, Angela
A Little Bit About Us:
We’re a small firm of facilitators, mediators and designers with a team split between Richmond, Virginia and London in the UK. We’re fortunate to get to work with some of the best organizations in the world to understand different perspectives and help them untangle blockages to them being the best they can be. Our mantra is to take our work seriously, but not ourselves. So forgive us if we try to bring some humor to our work, while taking the work you do here at MSH very seriously.
Candace Nicolls
Candace leads our Social Connection Initiative - a non-profit movement to help individuals and communities be heard and build bridges and connections. She’s the former Chief People Officer of a national tech company that recruited and supported hourly workers in hospitality and healthcare.
Claire O’Keefe
Claire is the program manager for our Social Connection Initiative. She works with state and federal government departments and HR leaders to build and deliver people-focused change programs.
Ace Callwood
Ace is a facilitator and negotiator who specializes in conflict resolution and partnership building across boundaries. He works internationally and nationally with clients ranging from NASA to Sony Music and humanitarian groups such as the Carter Center and Action Aid International.
Scott Wayne
Scott is a facilitator and negotiator focused on (re)building partnerships between and within organizations. He works with federal, state, and international government officials to untangle disagreements and build sustainable trust.
Angela Prado
Angela is facilitator and communications designer. She specializes in understanding core motivations behind human choices and creating environments that connect and empower people to do their best work and communicate their mission and beliefs clearly and powerfully.